Help center

Move from a question to a defensible deliverable.

Use this guide to choose a research mode, work with sources, understand usage, and recover from the most common problems.

User guide · August 2026

01

Start a useful question

Include the decision, time frame, geography, or comparison that matters.

  • Ask one focused question at a time.
  • Use Web for current public evidence, Files for your collection, or Both to compare.
  • Treat a concise greeting as navigation—not a research request.

02

Work with private files

Upload PDF, DOCX, PPTX, or TXT files up to 100 MB.

  • Use documents you have permission to process.
  • Open the Library to confirm processing status.
  • Name files clearly so citations remain understandable.

03

Read and export an answer

Open sources before relying on a material claim.

  • Review confidence, disagreement, and limitations.
  • Create an artifact only after completing a research run.
  • Choose Word for editing, PowerPoint for presenting, or PDF for fixed sharing.

04

Accounts, usage, and billing

Guests receive three successful questions each week; free accounts receive ten completed trial questions.

  • Failed or safety-blocked provider calls do not consume completed-question limits.
  • Password recovery and optional authenticator-app 2FA are available from sign-in and Settings.
  • Billing, data export, deletion, and extra usage controls live in Settings and Usage.